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Terms of Use


This page provides information about who we are and the legal terms and conditions that may apply to your use of the Jockey.com.vn website (the “Website”) and any product or service you order from us. These Terms and Conditions do not apply to Jockey.com or to any other website owned, operated or authorized by Jockey International, Inc.
 
PART 1: INFORMATION ABOUT SONKIM FASHION CORPORATION
PART 2: WEBSITE TERMS AND CONDITIONS
PART 3: GENERAL TERMS AND CONDITIONS OF SALE
 
PART 1: INFORMATION ABOUT SONKIM FASHION CORPORATION
 
This Website is operated by SONKIM FASHION Corporation (SKF). SKF is partnering with Lien Hoang Phat company to provide you with e commerce services through the Jockey.com.vn website.  
 
Sonkim Fashion is a company registered in VietNam (registration number  0302421332) with registered offices at 24/2 Truong Dinh street, ward 6, District 3, HCMC, Viet Nam.  Our registered VAT number is 0302421332.  Unless stated otherwise, the terms “SKF,” “Jockey,” “Jockey VN” "we" and "us" on this page to refer to SKF (including throughout the Website Terms and Conditions and the General Terms and Conditions of Sale.
 
If you have a question about our products and services, this Website, these terms and conditions or otherwise, please either: e-mail us at: info@jockey.com.vn or tel. number: (028) 3930 3969.
 
PART 2: WEBSITE TERMS AND CONDITIONS
 
These website terms and conditions ("Website Terms") apply to your use of the Website.  You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety.  If you do not agree to these Website Terms in their entirety, you must not use this Website.
 
Privacy Policy
 
When you access this Website, the Website will automatically save your IP address and domain name. SKF also uses testing tools like "cookies". A cookie account will store data that the Website server sends to your browser when you visit the Website. This function helps SKF support and understand your needs and preference when visiting the Website. SKF also combine information on your IP address and domain name along with other information provided by you. Such information is provided via email sent by you to SKF, or the information you fill in to register, send feedbacks, support requests, answer questionnaires and/or participate in a competition/ promotional activities.
 
Collection of personal information and other user information
Information collected via the Website will help SKF:
- Support you in buying products;
- Answer your questions;
- Provide you with information on latest software releases and updates on the Website;
- Review and upgrade contents and interface of the Website;
- Conduct customer surveys;
- Carry out promotional activities in connection with SKF's products and services.
 
To that end, SKF will consider sharing information with reliable Third Parties that SKF believes to accomplish the above purposes. However, in this case, SKF will try to ensure that the recipient cannot take advantage of your information for purposes other than the ones set forth by SKF to the extent permitted by you, and that they will not use such information for unauthorized purposes. Information may be disclosed to Third Parties in special circumstances requested by the law or competent authorities. In particular, SKF does not lease or sell your information to any Third Party (unless otherwise related to the requirement forsale of all of SKF's assets or business).
 
You may request SKF to allow you to access or modify or delete your personal information, or if you have any questions about the terms of your personal information, please send email to SKF.
 
Upon sending your personal information to SKF, you have agreed to the terms specified above by SKF. SKF undertakes that information provided by you to SKF will be kept confidential and used for your best benefits. SKF will try to ensure your information in confidence, but no data transmitted on Internet can be secured 100%. Accordingly, SKF cannot 100% guarantee that the information provided by you to SKF will be maintained absolutely confidential, and SKF is not liable for any unauthorized access to your personal information. If you do not agree to the terms specified above, SKF recommends that you should not send your information and activate the security block function on your browser.
 
This Website may have links to other websites. These affiliate websites may not be under SKF's management, and SKF assumes no responsibility for any linked websites.
 
SKF has the full and exclusive discretion to modify the contents of this Privacy Policy without prior notice or warning. You expressly agree that your use of SKF's modified Website means that you have acknowledged, agreed to abide by and believe in such modification. You should therefore review the contents of this Privacy Policy before accessing other contents on the Website.
 
Your use of this Website
 
The Website should only be used for the lawful purposes intended.  You must only use the Website for lawful purposes.  You must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.
 
Other than for your own personal use or internal business purposes, you may not without prior written consent:
 
copy, reproduce, use or otherwise deal with any Website content;
 
modify, distribute or re-post any Website content for any purpose;
 
reproduce, crawl, frame, link to or deep-link into this Website on or from any other website; 
 
use the Website content for any commercial purposes.
 
In addition, when accessing and using the Website, you are prohibited from committing any of the following:
 
violating legitimate rights (including ownership of personal information and disclosure of information);
 
causing any harm or disadvantage to others;
 
causing public disorder;
 
criminal acts;
 
posting or distributing personal information of any third party without its consent;
 
defaming, humiliating, disgracing others;
 
posting files containing viruses, corrupted files that may damage computer operation of others;
 
acts that SKF considers inappropriate;
 
other acts illegal or prohibited by law.
 
Use of this Website from outside the Viet Nam
 
Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting and selling Jockey Vietnam products and services available only to the Vietnam mainland.
 
Password/account security
 
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. SKF shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
 
Ownership of rights 
 
All rights, including trademark, copyright and other intellectual property rights, in and to this Website are owned by Jockey International, Inc., and used by SKF with authorization. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.  You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
 
Accuracy of content 
 
To the extent permitted by applicable law, SKF disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of SKF or related companies.
 
Damage to your computer or other device
 
SKF uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, SKF shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
 
Links to other websites
 
We have or may have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, SKFcannot accept any liability in respect of the use of these websites.
 
Exclusions of liability
 
We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.
 
Except to the extent required by applicable law, SKF shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.
 
These exclusions shall be governed by and construed in accordance with VietNam law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
 
Other legal notices 
 
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale) govern your use of this Website.
 
Third party rights
 
Only you and SKF shall be entitled to enforce these Website Terms.
 
Entire Agreement
 
These Website Terms (including, where applicable, the Privacy Policy, General Terms and Conditions of Sale, Additional Terms and Conditions of Sale) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
 
Law, jurisdiction and language
 
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by Viet Nam law and subject to the exclusive jurisdiction of the courts of Viet Nam. All contracts shall be concluded in Vietnamese.
 
Changes to these Website Terms
 
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
 
PART 3: GENERAL TERMS AND CONDITIONS OF SALE
 
These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through the Website.  You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.
 
Website Terms and Conditions
 
Whenever you use this Website to order products and services, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.  By ordering products and services through the Website, you are deemed also to have read, understood and agreed to the Website Terms and Conditions. 
 
Product descriptions
 
We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described.  However, when ordering products or services through the Website, please note that:
 
orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;
 
all prices are displayed in Vietnam dong inclusive VAT  where applicable unless expressly indicated otherwise;
 
packaging may vary from that shown on the Website;
 
the weights, dimensions and capacities shown on the Website are approximate only;
 
we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery; and
 
all items are subject to availability.
 
Acceptance of your order
 
Please note that completing the online checkout process does not constitute acceptance of your order.  SKF acceptance of your order will take place only when SKF sends the product(s) or commences the services you ordered.  SKF will notify you by email as soon as possible to confirm that we received your order.
 
All products that you order through the Website will remain the property of SKF until we have received payment in full from you for those products.
 
During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that SKF will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
 
All card payments are subject to authorization by your card issuer and we take payment when we accept your order shortly before sending it to you.  If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 07 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. Please note payment is not taken until the item is shipped.
 
In the event, we cannot supply you with the product or service you ordered, SKFwill not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
 
Delivery Charges and Timescales
 
Delivery charges and timescales vary depending on the value of your order, the type of service you select and the delivery address. Delivery will not be made outside the VietNam mainland. Delivery will only be made to the Vietnam mainland including PO and Logistic company. 
We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.
 
Payment method
 
SKF accepts 2 payment methods: Cash on delivery and Card payment. You can pay in either method upon completion of your order.
 
1. Cash on delivery: You pay in cash upon receipt of products from the delivery man.
 
2. Card payment: You pay by credit card/ online ATM, the products will be delivered to you in 3-7 business days after successful payment.
 
- If your credit/ ATM card information is not accepted, please check your internet line and place the order again. If it is still not accepted, please check again with your card issuing bank for errors in payment with your credit/ ATM card or contact SKF Customer Care Division for furthersupport.
 
- For ATM debit card, it is necessary to register Internet Banking service to make payment.
 
When the order is successful, you will see the "Successful order" notice and receive the successful order Confirmation, which includes the Order Number. If you have not received this Confirmation letter by email, please make the order again or contact SKF Customer Care Division to confirm your order.
 
Information on SKF Customer Care Division:
- Email:info@jockey.com.vn
- Hotline: 1900 63 69 96
 
Price
 
SKF undertakes to provide you with the most accurate price information which is fully displayed on the Website.
 
Product return policy
 
SKF undertakes to provide you with the most accurate price information which is fully displayed on the Website.
 
1. To return a product, you should take the following steps: 
 
- Checking the Conditions for product return specified  in Item 2 below;
 
- Calling the Hotline number to confirm your product return;
 
- Packing returned products with sales invoices and sending them to the following address;
 
- Receving new products or refunds.
 
2. Conditions for productreturn: 
 
- SKF delivers product in wrong color, size or wrong product, product damaged due to the manufacturer’s fault;
 
- The product's stamp/ label remains unchanged, the product is not dirty/ scratched/ stained/ deformed, used/ washed;
 
- Sales invoice or Delivery note;
 
- Product replacement applies only to the same product butin different color, different size;
 
- Except cases of product return mentioned above, SKF will not resolve other issues. If the product is out of stock, SKF will refund to you.
 
3. Time of product return: 
 
Product return must be registered within 2 days (excluding Saturday and Sunday) from the date of product receipt.
 
4. Processing time of product return: 
 
Upon receipt of returned product, SKF will check and replace the product within 7 working days (excluding Saturday and Sunday).
 
5. Address for product return: 
 
Son Kim Fashion Corporation, No. 24/2 Truong Dinh, Ward 6, District 3, Ho Chi Minh City. 
 
Email atinfo@jockey.com.vn
Hotline: 1900 63 69 96
 
6. Shipping costs for product return: 
 
- If the fault is caused by SKF in delivering the wrong product according to your order, and in case of objectivity such as the product is loose, tight or damaged during the delivery or caused by the manufacturer, the shipping cost for product return is completely free. You should return the product within 2 days (excluding Saturday and Sunday) from registration of product return, and keep the receipt of payment with the post office for verification, and then SKF will refund the cost to you. If SKF has not received the product within 2 days from the date of registration, the shipping cost will be covered by you. 
 
- In case where you place a wrong order, SKF delivers the right product according to your order information, but you are not satisfied with the product and wish to replace it withanother, the shipping cost will be charged to you.
 
Liability
 
There are certain liabilities which we cannot exclude by law and nothing in these General Terms and Conditions limits our liability for personal injury or death caused by our negligence or for fraud.
 
You have certain rights as a consumer, including legal rights relating to faulty or misdescribed goods. Nothing in these General Terms and Conditions will affect these legal rights and, in particular, we will perform our obligations under these General Terms and Conditions with reasonable care and skill.
 
Any products we supply to you will be of satisfactory quality. We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions by anything you (or anyone acting on your behalf) do or fail to do or due to events which are beyond our reasonable control.
 
You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.
 
In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.
 
Other important terms
 
We may update or amend these General Terms and Conditions of Sale from time to time to comply with law or to meet changing business requirements without notice to you.  Any updates or amendments will be posted on the Website.
 
These General Terms and Conditions of Sale supersede any other terms and conditions previously published by us and any other representations or statements made by us to you, whether oral, written or otherwise.
 
You may not assign or sub-contract any of your rights or obligations under these General Terms and Conditions of Sale to any third party unless we agree in writing.  We may assign, transfer or sub-contract any of our rights or obligations under these General Terms and Conditions of Sale to any third party at our discretion.
 
No relaxation or delay by us in exercising any right or remedy under these General Terms and Conditions of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.
 
If any of these General Terms and Conditions of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these General Terms and Conditions of Sale shall remain in full force and effect.
 
These General Terms and Conditions of Sale are governed by VIETNAM law. In the event of any matter or dispute arising out of or in connection with these General Terms and Conditions of Sale, you and we shall submit to the exclusive jurisdiction of the VietNam courts.